• Personal Details
  • Questionnaire
  • Receive Report

What are you waiting for?

Answer the questionnaire and take the first step to creating an even better painting business.

Residential
Commercial
Industrial
Other

Disclaimer
Dulux does not provide financial, legal tax or other business advice. Dulux is a facilitator of this opportunity for Accredited members, but all content and advice given is the responsibility of the author, and Dulux excludes all liability in respect of such content and advice. Dulux recommends that Accredited members seek their own advice, in relation to the application to their own business, of the information offered or presented.

Privacy Statement Start
Back

Questionnaire

40 statements to complete

Rate Yourself

To the statements below please select only ONE of the following:

All the time - 100% and you can prove it!
Some of the time - Less than 50% of the time
Most of the time - Greater than 50% of the time
Rarely or never

Your Game Plan

1.
You have a clear picture of the results/outcomes you want to create in the next 12-months for your business and life
2.
You have specific priorities, with time frames to work through to achieve your outcomes in question #1
3.
You review your progress at least weekly, and adjust your activities accordingly with the objectives in #2
4.
You and your team regularly review (at least every 3-months) the way you do things in your business – from winning new business through to delivering the product/service.
5.
You are excited about your business, the industry you are in, and your future

Financial Stability

1.
Your book keeping is current (up to date) and clear so you confidently know the financial position of your business at any time
2.
You are clear on what your Gross Profit margin (GP%) is, and how to improve it
3.
Pre-Tax Profit (EBIT) is consistently above 10%, after paying yourself a market salary for your role
4.
You know what your business requires in sales/jobs every month to cover operating expenses/overheads (your break-even)
5.
Cash flow is consistently positive (more money coming in than is going out) and you have a forecast for the next 30-60 days

Attracting New Opportunities

1.
You are clear on your ‘ideal/dream’ target client and job type
2.
You know exactly how many enquiries each month your business requires to reach sales revenue/profit targets, and the business is achieving this
3.
You have a minimum of five effective methods to consistently attract your ‘ideal/dream’ target client
4.
You are clear on what the return on investment (ROI) of your marketing spend needs to be
5.
You have a CRM (Customer Relationship Management) software/system to record and communicate with enquiries and opportunities

Winning New Jobs

1.
Customer enquiries, quoting and follow up are handled professionally in optimum time
2.
You have a tangible ‘Point of Difference’ from other businesses in your industry – other than better quality/service
3.
You have a mobile friendly website that proudly and effectively showcases your business and work quality
4.
You are confident with your pricing methods to win work at your target gross profit margin
5.
You never discount or compromise your trading terms to win work

Delivering the Work

1.
Jobs are completed with minimal challenges and delivered on time/on budget
2.
Your ‘on site/on tools’ employees are spending more than 80% of their time on billable work
3.
The team can work on-site unsupervised by yourself, and still produce the desired quality
4.
Training is provided for less skilled team players to continually improve productions standards
5.
Customer feedback is positive and they are willing to give reviews/referrals

Your Team

1.
All employees are productive and engaged with the work they are doing, and contributing to the success of the business
2.
Hiring is proactive to ensure you always have the best people possible on your team
3.
Each person on your team is clear on the minimum standards and expectations (KPI’s) required of them in their role
4.
You provide regular feedback to team players on their performance/behaviour
5.
You ‘let go’ of employees quickly that are negative and drain energy (and profits) from the business

Managing the Risks

1.
You have the necessary insurances in place to cover worst case scenarios.
2.
You have agreements in place for business partnerships, work contracts, payment terms, contractors, employees and all other significant business relationships
3.
Work place safety processes are adhered to
4.
All your customers pay you on time
5.
You have access to cash reserves/overdraft to cover a minimum of 6-weeks operating expenses/overheads

Your Lifestyle

1.
You spend quality time on the things that matter most to you outside business such as family, social, recreation and community
2.
You take time out, such as long weekends or holidays, every 3-months to recharge
3.
You notice when you feel stressed or anxious about business/life, and take healthy steps to manage this
4.
You are healthy and physically well for your age
5.
You enjoy your business and life
Back

Congratulations

We have emailed your report to:

Please check your email in box for your Report. If you do not see it, check your spam/junk folder as it may have slipped through the cracks.

Return to homepage
X

Privacy Statement

    Your privacy is important to us: Dulux collects, uses and discloses the information you submit to help develop & implement an improved Dulux Accredited program by better understanding our Dulux Accredited members and their businesses. Sales income and profit information will not be shared with Dulux and will only be visible to ProTrade United and will not be shared with any third party. Any other information will only be used and shared by Dulux and ProTrade United once anonymously aggregated. Dulux (and its marketing and communications agencies on its behalf) may also use your name and contact details to send you information for this purpose. Dulux may disclose the information to contractors, market research organisations, marketing and communications agencies and related bodies corporate for this purpose. If you do not provide the personal information requested, we will not be able to fulfil your request. We may also exchange your personal information with other related companies and our service providers, such as delivery companies and technology providers.

    Please refer to our Privacy Policy, available on our website (www.duluxgroup.com.au) or on request. It contains further details about:

    1. the personal information we collect
    2. what we do with it
    3. where we send it
    4. how you can access and correct it
    5. how you can lodge a privacy complaint regarding the handling of your personal information
    6. how we handle those complaints
    7. online privacy
    8. the types of service providers we use

    If you have any questions regarding the way Dulux handles your personal information or wish to seek access to, or correct, personal information we hold about you, please contact our Privacy Officer via privacy@duluxgroup.com.au or call +613 9263 5678